Returns & Exchanges

At Adult Source, we prioritize your satisfaction while maintaining strict hygiene standards due to the intimate nature of our products. Unopened and unused items in their original packaging may be returned within 30 days of delivery.

1

Verify Eligibility

Ensure your item is unopened, unused, and still in its original factory-sealed packaging to comply with health and safety regulations.

2

Request an RMA

Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and a discrete return shipping label.

3

Pack Securely

Place the item in a plain, sturdy box to ensure privacy and protection during transit, clearly marking the RMA number on the outside.

4

Receive Refund

Once our warehouse inspects and approves the returned item, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing